Recent Articles
If I upgrade my plan, do I only pay the difference in the first month?
Yes! In Jarbas, when you upgrade your plan, you only pay the price difference for the first billing cycle — and this is handled automatically. How does it work? When you switch plans before your current billing period ends: The system takes into ...
My subscription was renewed, but it’s not showing in the app. What could be the issue?
If your subscription was renewed but is not showing in the app, in most cases the reason is simple: you may be logged into the wrong account. This usually happens when different login methods are used. Why does this happen? Here’s a common example: ...
My online catalog is not working. What could be the problem?
If your Online Catalog is not loading, it is usually caused by one of these three situations. Let’s go through them and how to fix each one. 1. Your Online Catalog may be turned off For your catalog to be available online, the option to publish it ...
How to change (reset) the order number sequence?
In Jarbas, you can change or reset the order number sequence. This can be useful in situations such as: When you want to reorganize your store’s order numbering. When you want to start a new order sequence for a new period. To change or reset the ...
When you remove an item from an order, is the payment refunded automatically?
No. In Jarbas, when you remove an item from an order, the payment is not automatically returned to the Financial section. When this happens, the order total becomes lower than the amount that was paid, and Jarbas automatically enables the refund ...
Popular Articles
Is there a cap on the number of products or customers you can add to Jarbas?
There is no limit to the number of products registered. However, due to the variety of device configurations on which the app can be installed, we recommend limiting the number of products registered to approximately 1,500 to ensure the application ...
Are there any fees charged on my sales?
In addition to the plan subscription, we do not charge any additional fees or percentages on sales recorded in the app. The profit from your sales is all yours!
How to Create Categories for Your Products
Categories streamline the product launch process by providing shortcuts on the sales screen. To create a new category, follow these steps: Go to the Products menu on the bottom toolbar. In the Categories tab, tap the addition sign (+) located at the ...
I run more than one business or sell both wholesale and retail. How do I manage that?
If you have multiple businesses or sell both wholesale and retail with different pricing, here's what you need to know: each Jarbas account allows you to create just one catalog and assign one price per product. To manage different businesses or ...
How to Register a Product?
Discover how easy and straightforward it is to register a product in Jarbas. To start, access the main menu and tap on the Plus (+) button at the bottom of the screen. In the menu that pops up, tap on the Products option. A page dedicated to product ...
Frequently Asked Questions
Configurations
Reports and Statistics
Products and Stock
Customer Registration
Financial Control
Order Management
Installments Plan