Recent Articles
How to merge multiple orders into one?
If you’ve created multiple orders for the same customer and want to organize everything into a single order — whether to simplify payment, tracking, or credit sales — Jarbas allows you to merge orders quickly and easily. Follow the steps below: Step ...
I can’t log in to Jarbas — the screen just keeps loading. How can I fix this?
In some cases, internet connection issues or cached data stored in the browser or app can cause Jarbas to get stuck on the login screen, showing a loading spinner without completing the login. This usually happens because the system keeps old login ...
Payment options are not showing in the Online Catalog. What could be happening?
When payment options do not appear for customers in the Online Catalog, this usually means that no payment method has been configured. If there is no payment method set up, the customer can create the order, but cannot move forward to the payment ...
Can I hide product prices in the online catalog?
Yes! Jarbas allows you to hide product prices in the Online Catalog, which is ideal if you prefer to share prices only upon request, negotiate via WhatsApp, or offer customized pricing. How to hide prices in the online catalog Follow the steps below: ...
Can I add banners to the online catalog?
Yes! With Jarbas, you can add up to 5 banners to your Online Catalog. Banners are a great way to: Highlight promotions and special offers; Promote new or featured products; Share seasonal campaigns (holidays, sales, announcements); Make your catalog ...
Popular Articles
Is there a cap on the number of products or customers you can add to Jarbas?
There is no limit to the number of products registered. However, due to the variety of device configurations on which the app can be installed, we recommend limiting the number of products registered to approximately 1,500 to ensure the application ...
Are there any fees charged on my sales?
In addition to the plan subscription, we do not charge any additional fees or percentages on sales recorded in the app. The profit from your sales is all yours!
How to Create Categories for Your Products
Categories streamline the product launch process by providing shortcuts on the sales screen. To create a new category, follow these steps: Go to the Products menu on the bottom toolbar. In the Categories tab, tap the addition sign (+) located at the ...
I run more than one business or sell both wholesale and retail. How do I manage that?
If you have multiple businesses or sell both wholesale and retail with different pricing, here's what you need to know: each Jarbas account allows you to create just one catalog and assign one price per product. To manage different businesses or ...
How to Register a Product?
Discover how easy and straightforward it is to register a product in Jarbas. To start, access the main menu and tap on the Plus (+) button at the bottom of the screen. In the menu that pops up, tap on the Products option. A page dedicated to product ...
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