Frequently Asked Questions
How to switch or cancel your Jarbas plan?
Need to switch or cancel your Jarbas plan? Here’s how simple it is! 1️ - Tap the three lines in the top left corner of the main menu. 2️ - Tap your store name. 3️ - Tap Plan. You’ll see two options: ? Change Plan: switch to a plan that fits your ...
Getting Started with Jarbas: Your First Steps
Welcome to Jarbas! ? We’re excited to help you manage your business with ease and efficiency. To make your onboarding experience smoother, here’s a step-by-step guide covering the essentials you need to start using Jarbas confidently. 1. Add Your ...
What’s Considered an Expense and What’s Considered Revenue for Small Businesses?
Many small business owners struggle to classify their expenses and income correctly. Understanding these categories is essential for organizing your business finances and making strategic decisions. In this article, we’ll explain what counts as an ...
Can I bulk upload products using an Excel spreadsheet?
Yes! With the Premium version of Jarbas, you can bulk upload products directly from an Excel spreadsheet. This makes it super easy to migrate your data and saves you a ton of time when adding new products.
I run more than one business or sell both wholesale and retail. How do I manage that?
If you have multiple businesses or sell both wholesale and retail with different pricing, here's what you need to know: each Jarbas account allows you to create just one catalog and assign one price per product. To manage different businesses or ...
Can I use a printer and barcode scanner with Jarbas?
Yes, you can use Bluetooth printers that support the ESC format directly with Jarbas. Plus, you can use your phone’s camera as a barcode scanner. However, other external devices can’t be connected directly to the system at this time.
Can I use a custom domain for my online catalog?
Yes, but this feature is only available to Premium plan members. If you're on the Premium plan, just send us an email at help@jarbas.app to request your custom domain, and we’ll take care of the rest! Please note that you must already own the domain. ...
Will changing a product’s price affect past sales?
No, it won’t. When you update the price of a product in Jarbas, your past sales will keep the original price they were sold at. This way, your sales history and reports stay accurate and reflect what was actually charged at the time of each sale. ...
How to Cancel Your Jarbas Subscription?
You can cancel your Jarbas subscription anytime, but the cancellation process depends on the platform you used to subscribe: · Google Play (Android) · App Store/iTunes (iOS) Follow the tailored instructions for each platform outlined below. Google ...
Are there any fees charged on my sales?
In addition to the plan subscription, we do not charge any additional fees or percentages on sales recorded in the app. The profit from your sales is all yours!
Can I use Jarbas without Internet?
Jarbas is designed to work with or without an internet connection, so you can keep track of your business from anywhere. If your device is offline, the app will store sales data in your phone or tablet's memory. Once you regain a strong internet ...
Do you have backup?
Yes, Jarbas backs up your data in two ways: To your device's memory, if it's not connected to the internet; To our cloud, using Google's security protocols and real-time updates, as long as your device is connected to the internet. This allows you to ...
Does Jarbas have a computer/web version?
Yes! Jarbas now has a web version, available with our Premium plan. With the web version, you can easily manage your business from your computer and enjoy all the advanced features. Want to learn more? Check out our plans here: ...
Can I have more than one store on Jarbas?
Each account created on Jarbas generates a catalog with a specific set of products and inventory. However, you can manage multiple different stores by creating a separate account for each of them. Each account must have a different email address; it ...
Is there a cap on the number of products or customers you can add to Jarbas?
There is no limit to the number of products registered. However, due to the variety of device configurations on which the app can be installed, we recommend limiting the number of products registered to approximately 1,500 to ensure the application ...
Can I run Jarbas on several devices at once?
Absolutely, we keep all your data synced with our servers, so you're always up to date, no matter which device you're on.
Is Jarbas a paid service?
We offer three flexible plans designed to meet the needs of different businesses: Free Plan Our Free plan gives you the essential tools to get started, and it's 100% free for life. It's perfect for small businesses just beginning to organize their ...
What is Jarbas?
Jarbas is an app built to make managing micro and small businesses easier. Think of it as your business's digital manager, packed with all the essential tools needed for your daily operations. With Jarbas, managing sales, orders, inventory, and ...