How to set a credit limit per customer

How to set a credit limit per customer

The credit limit is how much each customer is allowed to owe. Once they hit the ceiling, Jarbas blocks the credit sale.

How to set it

  1. Open the customer under Customers.
  2. On the Info tab, check that Allow on Credit is on.
  3. Fill in the Limit Credit field.
  4. Save.

Zero means unlimited

The field says so itself: "Zero to unlimited."

Leave it at zero and the customer can owe any amount — Jarbas won't block the sale. If you want real control, you have to put a number in.

What happens when the limit is exceeded

When closing a sale paid by Account (on credit), if the debt would go past the limit, Jarbas warns "The customer's credit limit will be exceeded" and won't let you finish.

Two ways out: the customer pays part of it now, or you raise their limit on their record.

If the customer can't buy on credit at all

Turn off Allow on Credit on their record. Then the warning is different — "The customer cannot pay on credit" — and paying by Account isn't offered for them.

If the field isn't there

Limit Credit only appears when two things are on:

  • Allow credit, under Configurations › Payment Options — this applies to the whole shop.
  • Allow on Credit on that customer's record.

Editing this requires the credit permission.

Choosing the amount

A common approach is to use the customer's average ticket as a reference: someone who spends $100 a week usually gets a limit between $200 and $300 — enough for two purchases without friction, but not so much that the loss hurts if they disappear.

You can raise the limit as a customer proves they pay on time.



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