Done testing and want to start clean? You can erase everything — or just the part that's in the way.
Configurations › General › Erase Data (the red text at the end of the list).
"Need to start over? Choose what you want to erase, or erase everything at once."
Tick one, some or all:
Orders — erases orders, credit instalments and collection routes. Your order statuses, delivery methods and sales fees stay configured.
Products — erases products, product categories and the photos you uploaded.
Stock — zeroes the balance of every product and variant, erases lots and the movement history. Products stay registered, they just end up at zero stock.
Customers — erases customers, customer categories and their photos.
Transactions — erases financial entries and financial categories.
Erase all data — ticks all five at once. And if you tick all five by hand, it turns itself on.
This one goes a little beyond the sum of the five: it also erases calendar events and your sales customisations — order statuses, delivery methods and sales fees. It's the blank-account option.
At the end you get the green screen: "Your data has been successfully deleted."
No button brings it back. Before erasing anything on an account that's already running, export what matters from Configurations › Reports.
These stay intact: account settings, users, suppliers and purchases, the online catalogue and its settings, payment methods, printers and your subscription.
I tested the app and want to start for real — tick Erase all data.
My stock is a mess and I want to recount — tick Stock only. You keep the product records and start counting from zero.
I imported the wrong product list — tick Products only. Careful: if you already have orders, they'll point at products that no longer exist.
I want to clear test orders — tick Orders only. All your sales configuration stays standing; only the history goes.