Guidance on Resolving Google Shopping Integration Errors

Guidance on Resolving Google Shopping Integration Errors

Encountering issues with integrating your Jarbas catalog feed into Google Shopping is not uncommon. It's important to address these directly within the app, as Google Merchant Center mandates specific product attributes. Herein, we outline prevalent errors and offer corrective suggestions. For further assistance, please refer to this link.

  1. ID or Code Conflicts: While Jarbas allows identical codes for different products, Google Shopping requires each ID to be unique. If you encounter a "non-unique ID" alert, please adjust the product code in its details.
  2. Product Title or Name Errors: Problems may arise from the use of uppercase letters. If titles are fully uppercase or errors indicate unrecognized characters, it may suggest a language discrepancy between platforms. Adjustments should be made in the product details accordingly.
  3. Product Description Issues: Customizing descriptions in Jarbas with HTML tags can lead to errors, such as invalid characters or insufficient descriptions. It's advisable to validate your code using the W3 coding platform before incorporation.
  4. Image Link Errors: Automatic adjustments are made when photos are added to a product, but issues like "promotional image overlay" or "image too small" can still occur. Attempt re-uploading the image; if the issue persists, consider using an alternative photo or file.
  5. Stock Availability Discrepancies: Managed within Jarbas, how out-of-stock products are displayed can cause errors like "incorrect values sent" or "value unclear on the site." To rectify, opt to hide these products from the catalog until they become available for sale again.
  6. Pricing Concerns: All products must have a listed price. Google Shopping may reject listings priced below cost. Additionally, to ensure profits are accurately reflected in statistics, include a cost for your products.
  7. Mismatched online store URL: The integration link does not match the registered domain. This happens when you have registered a custom domain, but the integration link registered in Google Shopping still ends in .jarbas.net. To fix this, update the integration link in Google Shopping to use your domain.

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