How can I request a subscription refund?

How can I request a subscription refund?

If you would like to request a refund for your Jarbas subscription, the process depends on where the subscription was made. See below how to request a refund in each case.

Subscription made through the Play Store (Android)

If your subscription was made through the Google Play Store, the refund must be requested directly from Google. Request your refund here: https://support.google.com/googleplay/answer/15574897?hl=en&sjid=17954890461923273158-SA

Subscription made through the Apple Store (iPhone)

If your subscription was made through the Apple App Store, the refund must be requested directly from Apple. Request your refund here: https://support.apple.com/en-us/118223

Subscription made through Stripe

If your subscription was made through Stripe, you should request the refund directly from our customer support team. Contact us via WhatsApp: https://wa.me/5519992789517

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