How to Cancel Your Jarbas Subscription?

How to Cancel Your Jarbas Subscription?

You can cancel your Jarbas subscription anytime, but the cancellation process depends on the platform you used to subscribe:

·         Google Play (Android)

·         App Store/iTunes (iOS)

Follow the tailored instructions for each platform outlined below.


Google Play Store (Android)

To end your Jarbas subscription via Google Play Store, where managing recurring payments is possible, here's what you need to do:

1.       Open the Google Play app or navigate to its website.

2.       Head to "Payments & subscriptions".

3.       Locate and select the Jarbas subscription you'd like to cancel.

4.       Hit "Manage" followed by "Cancel subscription".

Keep in mind, once you've canceled, you can always sign back up, but the cancellation itself is irreversible. Check the Google Play site for the latest details.


App Store/iTunes (iOS)

iOS users looking to cancel their Jarbas subscription should:

1.       Launch the "Settings" app.

2.       Tap your Apple ID at the screen's top.

3.       Hit "Subscriptions".

4.       Locate and tap the Jarbas subscription you'd like to cancel.

5.       Select "Cancel Subscription" and confirm your choice.


No further charges will be made post-cancellation. Feel free to re-subscribe at any point.


Heads Up: Canceling leaves your access to Jarbas PRO and PREMIUM intact until your current subscription period ends. After that, your subscription won't renew automatically, but you can opt back in anytime. Note, cancellation does not trigger refunds for previous payments, nor will you receive a prorated refund based on the cancellation date. Simply deleting the app or your account does not cancel your subscription automatically.

Encounter any subscription issues? Reach out to our Help Desk. Please remember, we're not able to directly handle issues related to the Apple App Store.


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